Refund Policy
This website is owned and operated by Straight Path Dispatch (“Company,” “we,” or “us”). We appreciate your business!
This website mainly offers non-tangible, irrevocable goods therefore we do not provide refunds after the product has been purchased or downloaded due to the nature of the digital product and its immediate access to the content which you acknowledge prior to purchasing any product or service on the website. Please make sure that you’ve carefully read the product description before making a purchase.
Please read and understand this refund policy carefully. All points given are part of Straight Path Dispatch's refund and guarantee disclaimer which adheres to US State Laws. This is in reference to the Digital products and Services on www.straightpathdispatch.com.
📘 Refund & Delivery Policy for Online Courses and Programs
1️⃣ Digital Content & Immediate Access
By purchasing an online course, training, or program (whether self-paced or live/cohort-based), you acknowledge that digital materials are delivered immediately or at scheduled times. Once access is granted, all sales are considered final due to the irrevocable nature of digital delivery and content access.
2️⃣ No Cash Refunds
Except as required by applicable law, we do not provide cash refunds after purchase or access has been granted. This includes:
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Self-paced courses
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Live or scheduled classes
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Program recordings
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Worksheets, downloads, and supporting materials
This policy applies even if:
– the participant chooses not to complete the course
– a participant does not attend live sessions
– a participant changes their mind after enrollment
3️⃣ Delivery Commitment
Our primary commitment is to deliver value through the course materials and scheduled instruction. This may include:
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Recorded lessons
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Downloadable content
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Course worksheets and guides
Delivery of materials is considered fulfillment of your purchase.
4️⃣ In the Event of Instructor Incapacity
In the rare event the instructor is unable to complete live teaching due to unforeseen medical or other circumstances, you will receive one or more of the following at the Company’s discretion:
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Continued access to existing course content
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Alternative recorded or self-paced materials
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Credits toward future courses or programs
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Extended access to course content where feasible
These options are offered in lieu of cash refunds and are intended to ensure students receive educational value.
5️⃣ Consultations & Scheduling
Consultations are non-refundable. To reschedule a consultation, participants must contact us at least 24 hours before the scheduled time. Missed consultations without notice are treated as no-shows and no refund or rescheduling rights apply.
6️⃣ Clarifying Expectations
By proceeding with purchase and enrollment, participants confirm that they:
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Understand access to digital content constitutes delivery of value
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Agree that purchases are final once confirmed
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Accept that no cash refunds will be issued after access or enrollment
7️⃣ Processing Questions & Support
If you have questions about access, technical issues, or need assistance with delivery of course materials, please contact our support team at:
📧 info@straightpathdispatch.com
